Terms and Conditions

  1. Sindhu Parcel Services (from now on, it is called the company) is unaware of the consignments’ nature, contents, condition, and value. The company carries the goods in as they are condition packed by the consignor and entirely at the owner’s risk, on a said-to-contain basis as declared by the consignor at the time of booking.
  2. The Company shall not be liable for any loss or damage due to Natural calamity pilferage, theft, weather conditions, strikes, riots, disturbances, fire, explosions, accidents, and due to circumstances beyond its control.
  3. The Consignor/Consignee shall be responsible for any delay, detention, loss, or forfeiture of goods by Government authorities:- i) If he makes a wrong declaration about the contents or ii) If transport of such goods by road is prohibited or such goods are not accompanied by invoice, permits or other proper documents and are detained by any statutory authorities. iii) Expenses incurred, if any, by the company in this connection shall be reimbursed by the consignor/consignee only
  4. The Consignor will have to deal directly with all taxes and other statutory authorities for wrong declaration etc.
  5. Fresh fruits, furniture, crockery, glassware, and other delicate goods are booked at the absolute risk of the consignor, and the company shall not be responsible for any damage or loss during transit.
  6. The Company shall have the right to dispose of the perishable articles lying undelivered after 48 hours of arrival without any notice and other goods after 30 days of arrival after due notice in writing to the Consignor and Consignee. The Consignee shall be entitled to the proceeds less freight, demurrage, and charges, if any.
  7. The goods will be delivered at the destination at the company’s godown only unless stated otherwise in writing on the Goods Consignment Note against Payment of all charges. The Consignee shall arrange to deliver the consignment from the company’s godown.
  8. If the consignment is booked on a Door Delivery basis, the company will attempt only once to deliver the goods at the door. If the party fails to accept the goods when the company approaches for delivery at their door or in case of a “door lock,” the goods will be kept at its Delivery office. If the Consignee wants the goods to be door delivered, additional door delivery charges and storage, as applicable, are payable by the Consignee.
  9. The Consignee should take Delivery of the Consignments within seven days of their arrival at the original delivery destination/intervening company’s godown. If the consignment is not taken, a godown charge per quintal or per Carton box of TV / Refrigerator / Washing Machine, any other bulky / Voluminous Carton box, and all other consignments per day will be charged. The arrival of the consignment shall be ascertained by the Consignee only.
  10. The Company shall have the right to exercise General Lien overall Shipments of the Parties towards any dues payable to the Company
  11. If the delivery is not taken within the prescribed period, the consignment will be treated as Unclaimed and sent for further disposal.
  12. Once the consignment is moved to the unclaimed property section, storage charges are payable on the declared value of the consignment from the date of arrival at the original delivery destination/intervening company’s godown.
  13. The company shall not be liable for alleged wrong delivery of the goods once they are delivered against the relative Way Bill.
  14. The Company has the right to re-weigh, re-measure, reclassify, and recalculate the freight and other charges at the place of destination in the presence of the holder of the receipts or his duly authorized agent and collect the same from the Consignee before delivery
  15. No complaints, claims, or inquiries of any kind will be entertained relating to any consignment after seven days from the date of delivery or thirty days from the date of booking, whichever is earlier.
  16. The consignor/consignee should clear any notices related to this waybill from any tax or statutory authorities only.
  17. The Consignments of Explosives, Crackers, Gas cylinders (filled or empty), Acids, liquid contents, Chemicals in Oil forms—liquid or powder—and contraband articles, etc., are not booked.
  18. This consignment note specifies the nature, contents, condition, and value of the consignments as declared by the Consignor to the Transport Operator.
  19. The very acceptance of this consignment note binds the consignor to all the terms & conditions, and a signature on the face of the consignment note is not essential.
  20. The Company operates on a “best efforts basis,” and no commitment is made to complete service in a timely manner.