Introduction
Sindhu Parcel Services (“we,” “us,” or “our”) respects your right to privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.
Scope of This Policy
This Privacy Policy applies to all users of our services, including but not limited to:
- Visitors to our website
- Customers who book parcel services
- Individuals who contact us for inquiries or support
Collection of Personal Information
We may collect your personal information when you interact with us or use our services. This includes but is not limited to:
- Contact Information: Name, email address, phone number, postal address.
- Service Details: Information related to the parcels you send or receive through our services (e.g., package details, delivery addresses).
- Payment Information: Credit/debit card numbers and bank account details (if applicable).
- Communication Records: Emails, chats, or other communications with our customer service team.
- Website Usage Data: IP address, browser type, operating system, pages visited on our website.
Use of Personal Information
We use the collected personal information for the following purposes:
- To provide and improve our parcel delivery services.
- To process payments and manage transactions.
- To communicate with you regarding your shipments and any other relevant information.
- To enhance your user experience on our website.
- For marketing purposes (with your consent), such as sending newsletters or promotional offers.
- To comply with legal requirements and regulations.
Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
- Legal Requirements: We will disclose your information if required by law or in response to a valid court order or subpoena.
Security Measures
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure servers and databases
- Encryption technologies
- Access controls
However, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.
Your Rights
You have several rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Correction: You can request corrections to any inaccurate personal data.
- Right to Erasure: Under certain circumstances, you can request that we erase your personal data.
- Right to Restrict Processing: You can ask us to restrict how we process your personal data.
- Right to Object: You have the right to object to certain types of processing activities.
To exercise these rights, please contact us at [contact@sindhuparcelservice.com].
Children’s Privacy
Our services are not intended for children under 18. Without parental consent, we do not knowingly collect or maintain personal information from children under this age.
Changes to This Policy
We reserve the right to update this Privacy Policy without prior notice. Unless otherwise stated, changes will be effective immediately upon posting on this site.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Sindhu Parcel Services
Plot No. A-91, A-91/2, Pragathi Nagar,
Bachupally Road, Hyderabad – 500090
India
Email: contact@sindhuparcelservice.com
Phone: +91 89859 53865
By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and agree with its terms.
Last Updated: 07-10-2024
